Overview
Marine Manifest ("Marine Manifest," "we," or "us") operates a booking, reservation, and operations platform for marine, tour, and activity operators. This Privacy Policy explains what information we collect when you use our website, operator applications, and related services (the "Service"), how we use it, and the choices you have.
By accessing or using the Service, you agree to the practices described here. If you do not agree, you should not use the Service. This policy applies to operators, their staff, and the guests who book through any Marine Manifest-powered application.
Information We Collect
We collect information in three broad categories:
- Account information: name, email address, phone number, business name, and role when you register or are invited to an operator workspace.
- Booking & operational data: reservations, guest details, payment authorizations, waivers, manifests, schedules, and communications you create or receive through the Service.
- Usage & device data: IP address, browser type, device identifiers, pages viewed, and interaction logs that help us keep the Service secure and reliable.
We do not collect sensitive data beyond what is required to operate the Service. Where operators capture health, medical, or certification details for activities such as SCUBA diving, that data is controlled by the operator and processed on their behalf.
How We Use Your Information
- To provide, maintain, and improve the Service and to process bookings and payments.
- To authenticate accounts, prevent fraud, and enforce our Terms of Service.
- To send operational notices, reservation confirmations, and support communications.
- To analyze usage patterns and develop new features that benefit operators and guests.
- To comply with legal obligations and protect the rights, property, or safety of Marine Manifest, our users, or others.
Data Security
We use industry-standard safeguards including encryption in transit, access controls, and regular security reviews. No system is perfectly secure, but we work continuously to protect your data and to notify affected users promptly in the event of a confirmed breach.
Data Retention
We retain information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete it or anonymize it.
Your Privacy Rights
Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. Operators may manage data within their workspace; guests may contact the relevant operator or us to exercise rights applicable to them.
Children's Privacy
The Service is not directed to children under 16. Operators may book for minors through a parent or guardian. If you believe a child has provided us with personal information without consent, please contact us and we will take steps to delete it.
International Transfers
Marine Manifest and its partners may process and store information in the United States and other countries. Where data crosses borders, we apply appropriate safeguards consistent with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy as the Service evolves. Material changes will be reflected by updating the "Last updated" date above, and where appropriate, by notifying you within the Service or by email. Continued use after changes take effect constitutes acceptance.
Contact Us
Questions about this policy or your data? Reach our team through the Contact section of this site, or email legal@marinemanifest.com. We aim to respond within a reasonable timeframe.